Guarantee Policy

We want all of our customers to shop with us with the utmost of confidence, and their minds at ease when doing so. This is why we guarantee that all of our customers will receive the RC product or products that they've ordered, undamaged and defect free. We go the extra mile or two to insure that all of our customers orders are protected against the unlikely, but possible occurrences of their order getting lost, stolen, damaged, or simply missing during package shipping transit. If any of these unlike events should occur, our customer will be free of all personal liability, and will simply be required to cooperate with our insurance claim process to receive a replacement order or a refund. We understand that lost, stolen, and/or damaged parcels are inherent occurrences in e-commerce, and we won't ever expect our customers to be personally liable.